Microlearning Lesson Plan: The Art of Giving and Receiving Feedback
Lesson 1: Introduction & Fundamentals
Objective: Understand the foundational concepts of giving and receiving feedback.
– Definition: The art of giving and receiving feedback involves communicating constructive criticism and positive insights effectively, which can lead to personal and professional growth.
– Key Concepts:
– Different types of feedback (positive, negative, constructive).
– Importance of feedback in personal and professional development.
Learning Resources:
– Articles:
– [Growing Through Criticism – Mica McCook | Austin TX Food](micamccook.com/guests/art-of-feedback/)
– [Constructive Criticism Helps Build Resilient Teenagers](parentandteen.com/provide-constructive-criticism/)
– Videos:
– [The secret to giving great feedback | The Way We Work, a TED series](https://www.youtube.com/watch?v=wtl5UrrgU8c)
Activity: Reflect on a recent piece of feedback you received. Write down how it addressed your strengths and areas for improvement. What was effective or ineffective about the way it was given?
Key Takeaways:
– Feedback is essential for growth.
– Effective feedback should be clear, specific, and focused on behaviors rather than personal attributes.
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Lesson 2: Practical Application & Techniques
Objective: Explore techniques for effectively giving and receiving feedback in various settings.
– Techniques for Giving Feedback:
– The sandwich technique (positive-negative-positive).
– Use “I” statements to express observations.
– Focus on specific behaviors.
– Techniques for Receiving Feedback:
– Listen actively without interrupting.
– Ask clarifying questions.
– Reflect and decide on actionable steps.
Learning Resources:
– Articles:
– [The Art of Giving and Receiving Feedback](www.linkedin.com/pulse/art-giving-receiving-feedback-carol-bowser-cj5vc)
– [How to Give Constructive Feedback in the Workplace](online.champlain.edu/blog/giving-constructive-feedback)
– Videos:
– [Mastering the Art of Giving and Receiving Constructive Feedback](https://www.youtube.com/watch?v=5_0al9O4kpQ)
Activity: Practice the sandwich technique by writing a feedback note for a hypothetical colleague. Ensure it includes a positive, a constructive point, and a concluding positive point.
Key Takeaways:
– Techniques like the sandwich method can make feedback more palatable.
– Active listening is crucial when receiving feedback to understand and apply it effectively.
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Lesson 3: Advanced Insights & Mastery
Objective: Deepen understanding with advanced insights and best practices for mastering the art of feedback.
– Advanced Insights:
– Feedback culture and its impact on organizational success.
– Emotional intelligence in giving and receiving feedback.
– Importance of timing and context.
Learning Resources:
– Articles:
– [Constructive criticism: The art of giving & receiving](getmarlee.com/blog/constructive-criticism)
– [Zen and the Art of Constructive Criticism](www.inthelibrarywiththeleadpipe.org/2012/zen-and-the-art-of-constructive-criticism/)
– Videos:
– [Understanding How Feedback Works](https://www.youtube.com/watch?v=8jRfaM2l1iw)
Activity: Reflect on how feedback culture is present within your current work or personal environment. Write down steps you can take to contribute positively to this culture.
Key Takeaways:
– Building a feedback-rich culture can drive team and organizational success.
– Emotional intelligence enhances the impact and reception of feedback.
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Comprehensive Test
1. Question: What is the primary purpose of feedback?
– a) To criticize individuals harshly
– b) To promote personal and professional growth
– c) To express superiority over others
– d) To avoid addressing issues
Answer: b) To promote personal and professional growth
2. Question: Which technique can help make negative feedback more acceptable?
– a) The sandwich technique
– b) The direct critique method
– c) Ignoring the positives
– d) The silent treatment
Answer: a) The sandwich technique
3. Question: What is crucial when receiving feedback?
– a) Interrupt frequently
– b) Defend your actions aggressively
– c) Listen actively and clarify
– d) Dismiss the feedback outright
Answer: c) Listen actively and clarify
4. Question: How can emotional intelligence enhance feedback?
– a) By allowing feedback to be ignored
– b) By making feedback more empathetic and constructive
– c) By eliminating the need for feedback
– d) By ensuring feedback is always positive
Answer: b) By making feedback more empathetic and constructive
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Category: Soft Skills & Social Intelligence
